Radial Engineering Ltd.
At Radial Engineering, we’ve stood alongside countless iconic acts: from the Rolling Stones to Beyoncé, on stages worldwide, as a premier provider of audio solutions for over 30 years. We live for our customers so that we can be trusted to connect their music with the audience, which is the driving force behind everything we do. It speaks to our dedication to facilitating meaningful connections between creators and their listeners in diverse markets ranging from live performance venues to recording studios and beyond. With a focus on customer-driven innovation and reliability, Radial continues to pave the way for the future of audio, empowering artists to share their music with the world.
Job Purpose:
The Product Manager will own the product roadmap and ensure it aligns with the overall vision, mission and organizational goals. They will work with Sales to understand the customers and to support the sales process. Collaborate with Marketing to develop products that align with the Brand promise. Co-ordinate with engineering, manufacturing, and logistics to execute and turn the product vision into a reality.
Attributes:
- Strategic Thinker – manage a large portfolio for different markets and customers
- Analytical Thinking – collect and organize qualitative and quantitative data for decision making
- Business Acumen – make smart business decisions that lead to positive outcomes
- Effective Delegation – ability to transfer responsibility and task ownership appropriately
Experience, Skills & Abilities
- Ability to conduct Voice-of-the-Customer (VOC) research, to create product requirements
- Expert understanding of product development / product management process
- Understand design-thinking principles with an Innovative mind set.
- Technical competence related to pro audio electronics (Live / Studio /MI)
- Core understanding of digital technology & development.
- Set priorities, manage projects and meet deadlines
- Leadership ability to achieve results through teamwork and people
- Demonstrates a strong background in Project Management
- Proficient presentation skills for both internal and external stakeholders
Duties & Responsibilities:
- Define the product strategy and roadmap
- Understanding of brand and marketing related to product management
- Work with Marketing to develop go-to-market strategy for all key products
- Conduct formal VoC market research to feed new product development
- Develop ROI based business cases for all key opportunities
- Write product requirements and market requirements documents
- Set clear priorities for all maintenance, development and product launch activities
- Work with Engineering to manage revisions and product-related projects.
- Work with marketing to plan the annual event and launch calendar
- Manage all aspects of in-life products, including customer feedback, requirements, and issues
- Develop and deliver training to technical sales support
- Continually provide sales with the product knowledge and training they need to support product. Be a key technical resource for the customer.
- Perform product demos to customers and develop relationships with key clients (if B2B)
- Work with sales and marketing to set optimized pricing strategy
- Full Product Lifecycle Management; leading to next generation products and discontinuation of “C” and “D” items based on the market.
Key Performance Indicators (KPIs):
- Deliver the 5 year Roadmap – achieve long-term growth
- New Product launch, on time, on budget and achieving sales and margin goals.
- Set Innovation targets (e.g., 15% of sales) – from customer-driven innovation
- Optimizing Inventory – ABC analysis and components and obsolescence
- Strategic pricing to maximize corporate margins and competitive position
Education & Training:
✓ University Degree
✓ Combination of Applied Science, Engineering or Business
✓ Disciplines of: Audio Engineer, Electrical / Electronics
✓ Extensive knowledge: Analog / Digital Audio Electronics
✓ Familiarity with Manufacturing process and quality control
✓ Passion for Music Industry, Music production
Formal education combined with industry experience will be considered